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IT’s All About Service!

Register now for Showcase Ontario 2007, Ontario's own education conference and exhibition. Choose from dozens of practical and engaging sessions presented by government and industry leaders.

Registration is FREE for all members of the public service, municipal and federal employees as well as employees of agencies, boards and commissions of the Ontario government. Every year courses fill quickly.

Don't miss Showcase Ontario 2007, Metro Toronto Convention Centre, South Building, September 24 – 25, 2007

Special Note: Celebrating their 10th anniversary, the Public Sector Quality Fair registration will also be available on the Showcase Ontario website on July 30th.

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Showcase Ontario 2007 - September 24-26, 2007 - Metro Toronto Convention Centre, South Building

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September 24-26, 2007
Metro Toronto Convention Centre, South Building

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Congratulations to the 2007 Showcase Ontario Awards of Excellence Diamond Award winners!

On Tuesday, September 25th, 2007, 30 outstanding initiatives were recognized as Merit Award Winners at a special ceremony hosted by Donna Marafioti, Deputy Minister (a) of Government Services and Associate Secretary of the Cabinet, Centre for Leadership and Human Resource Management and Lois Bain, Assistant Deputy Minister, Strategy and Enterprise Services, Ontario Shared Services, Ministry of Government Services and Chair of the Showcase Ontario Blue Ribbon Judging Panel.

Later that evening, the Diamond Award winners were announced at the Awards of Excellence dinner.

The 2007 Awards of Excellence Diamond Award winners are:

Serving Ontario’s Citizens

Electronic Commercial Vehicle Inspection Reports
Submitted by Economics and Transportation I&IT Cluster – Road User Safety Applications Solutions Branch

The Ontario Ministry of Transportation’s enforcement officers conduct commercial vehicles and driver inspections on the roadside and at truck inspections stations. The information, which was hand written, could take up to eleven weeks before the data was available for all Canadian and US jurisdictions. The new Electronic Commercial Vehicle Inspection Reports –eCVIR, is a mobile tool that enables inspectors’ findings to be shared in real-time. Now inspectors can focus their efforts on dangerous carriers, reducing unnecessary delays and business disruptions. Importantly, Ontario’s roads are safer as officers can now immediately identify and monitor high-risk carriers, impound unsafe vehicles and sanction offenders.

Business Value and Results Through Technology

Housecalls For Those Patients That Can’t Get Out
Submitted by Ministry of Community Safety and Correctional Services –Strategic Operations Branch

A partnership between the Ministry of Community Safety, Correctional Services and Telehealth Ontario, this initiative uses the power of technology to provide inmates in Ontario correctional facilities with remote access to health care service. Using Internet access, video-conferencing equipment, electronic medical instruments and high resolution cameras– inmates can now be examined and diagnosed by physicians who may be hundreds of miles away. The technology can also be used for conferences among several stakeholders involved with the individual to meet and collaborate regarding the case.

This initiative eliminates travel and security costs, reduces the potential for security breaches when transferring inmates, and increases public safety.

Working Together

Electronic Provincial Offence Notice (EPON)
Economics and Transportation I&IT Cluster – Road User Safety Applications Branch

Each year over one million hand-written traffic tickets are issued by the ministry of transportation (MTO) and the Ontario Provincial Police. Many of these are rejected due to illegibility and missing data, resulting in lost revenue. However EPON, a partnership among the MTO, the Attorney General of Ontario, the OPP and the City of Toronto, has changed the game dramatically. EPON is an innovative new ticketing solution that allows police officers to produce electronic tickets in real-time. Ticket data based on MTO databases is read and verified by swiping the driver’s license with a card reader.

EPON processes tickets faster, saves millions of dollars in lost revenue and enables offence data to be shared throughout the judicial system immediately resulting in rapid enforcement.

Organizational Transformation

The Labour Market Development Agreement Infrastructure Project
Submitted by Ministry of Training, Colleges and Universities, Community Services I&IT Cluster

In 2005 responsibility for $25 million dollars of annual services and benefits was transferred to the Ontario Government from the Federal Government. The Labour Market Development Agreement oversaw the transfer of over 500 federal employees, employment assistance work experience programs and their related funding. This massive project’s goal was to implement a new computer system, telephone network and call centre for the transferring staff – with no service interruption. The results were an unqualified success: all locations were connected and had access to all required applications. This historic initiative increased Ontarians’ productivity by enabling them to deal with one level of government instead of two, reducing gaps, eliminating service duplication and greatly improving client service through new electronic channels.

Innovation

PC Tablet Mapping Enhancing Forest Fire Management Decision-Making
Submitted by Ministry of Natural Resources, Forest Fire Management Program

Mapping the perimeter of a forest fire is a critical part of forest fire management. In 2006, the Ministry of Natural Resources introduced a pilot to test an innovative new mapping system. The tool combined a Tablet PC with a Geographic Information System, and a field-mapping program hooked into a handheld Geographic Positioning System. The result is vastly superior digital maps with greater detail and accuracy can be produced within just one hour of returning to base operations, compared to many hours using the old manual system. The tool has the potential to save millions of dollars by avoiding the wildfire damage. The pilot project was an unqualified success and the program has now been fully adopted in the seven districts of the Northwest Region.

Project Achievement

Canine Augmentation Technology II/ Remote Deployment System
Submitted by the Ministry of Community Safety and Correctional Services, Ontario Provincial Police

The ability to locate victims trapped inside collapsed buildings is often a matter of life or death. Rescue workers rely on specially trained dogs to help. Through a collaboration of the OPP’s emergency response team, and Ryerson University’s department of Computer Science, two new products will take canine rescue operations to a new level. The Canine II sends real-time audio and video of what the searching dog experiences, and the Remote Deployment System, enables the dog to deliver equipment, food and water to victims. These products will revolutionize canine use in rescue efforts, ultimately resulting in greater survival rates for victims.

Stakeholder Engagement

Newborn Registration Service
Submitted by Ministry Of Government Services

The Newborn Registration Service project is a partnership between ServiceOntario and Service Canada. The new online tool not only gives parents an easy and convenient way to register the birth of their newborn, it also allows them to apply for the baby’s birth certificate and social insurance number at the same time. The new service replaces a labour-intensive, paper-driven process, which forced parents to wait three to four months for the birth to be registered. Using the newborn registration service the wait time for registration is a matter of days. The initiative streamlines the process making it faster, cheaper and more convenient.

ITAC Voluntary Sector Award

Ability Online’s “Ask Anything Homework Guide”

Ability Online connects children and youth with disabilities to one another, helping them make friends, and boosting self-esteem. Leveraging the benefits of online collaboration and online education, Ability Online built an afterschool homework help program and recruited students from Mentor College in Mississauga to ensure kids were taught by peers rather than adults. A blog squad encourages participation and gives more isolated members a view of school life from a kid’s perspective. Interactive features include a question builder that helps children who have difficulty figuring out what questions to ask. Ability Online’s new site helps support and encourage society’s most fragile members.

OCCIO Award

Cluster Transition Team
Submitted by Ministry Government Service, eOntario Program Management Offices

eOntario is part of the government’s modernization program, and is focused on creating a common electronic infrastructure for the ops to enable more effective service delivery. To help achieve this common backbone, the cluster transition team has worked tirelessly to transform the OPS I&IT organization. Numerous organizational changes and change management initiatives have taken place, enabling the I&IT community to create and implement a generic OPS I&IT model, consolidate infrastructure services from the various clusters, and free ministry staff from performing I&IT infrastructure work so that they may focus on program business. This transformation affected all ministries and many, many stakeholders from across the ops. It was completed on time, with no interruption of I&IT services. This is a fine example of large-scale horizontal collaboration has been captured as best practice for use in future transformation work.

I&IT Outstanding Mentor Award

Rick Morasch, Director, IT Negotiations & Co-ordination, Ministry of Training, Colleges and Universities, Community Services Cluster
Nominated by Brent Turkvan, Manager, Technical Architecture and Systems Support, ITS, Ministry of Government Services and Kim Pham, Security Specialist, IT Negotiations and Co-ordination. Ministry of Training, Colleges and Universities,

Rick Morasch has led the Cluster Team since 1999 and he and his team contributed to the success of the Labour Market Development Agreement, a huge undertaking recognized this evening. Rick is known for his ability to motivate and guide employees and for helping them advance by setting goals for themselves. Rick encourages employees to take advantage of training opportunities and demonstrates trust and respect by providing challenges and tasks designed to stretch employees to realize their full potential. Rick’s supportive nature and open door mean employees never hesitate to share their concerns with him, or provide their input. Rick has a knack from bringing out the best in people. Perhaps his most powerful form of influence is the living example he sets every day – a true inspiration for his team.

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Private Sector
exhibiting & speaking info »
Private Sector solutions-providers are invited to speak and demonstrate IT solutions at Showcase Ontario and attend the government's own Diamond Awards Dinner. Click for details on how your company can arrange to speak, exhibit and participate in Canada's largest IT education event for government.
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